Terms and Conditions of Using the "Ihala" Application

Welcome to the "Ihala" application. By downloading and using the app, you agree to abide by the terms and conditions outlined below. Please read these terms carefully before using our services. If you do not agree with any of these terms, please refrain from using the app.

1. Acceptance of Terms

1.1 By accessing or using the "Ihala" application, you acknowledge that you have read, understood, and agreed to these terms and conditions, as well as our privacy policy.

1.2 The app administration reserves the right to update or modify these terms at any time. You will be notified of any changes via the app or email. Continued use of the app after the changes constitutes acceptance of the updated terms.

2. Nature of Services

2.1 The "Ihala" application provides various services, including:

• Booking appointments with healthcare providers (doctors, clinics, medical centers).

• Freelancing opportunities for users.

2.2 All services provided through the app are designed for user convenience but are not direct recommendations or guarantees of the quality of service providers.

2.3 The app is not responsible for appointment cancellations or unavailability of service providers.

3. Registration and Account Creation

3.1 To access the app's services, users must create a personal account with accurate and complete information.

3.2 Users are responsible for maintaining the confidentiality of their login credentials.

3.3 If any unauthorized use of the account is detected, users must contact the app administration immediately.

4. Use of the App

4.1 The app is for personal and non-commercial use only.

4.2 The following actions are strictly prohibited:

• Using the app for illegal purposes or in violation of these terms.

• Attempting to hack the system or collect data from other users.

• Posting or transmitting harmful, offensive, or inappropriate content.

5. Payments and Refunds

5.1 The app provides secure payment options, including credit/debit cards and digital wallets.

5.2 All payments are final and non-refundable, except in exceptional cases at the app administration's discretion.

5.3 The app is not responsible for the quality of services provided by third-party service providers.

6. Data Protection and Privacy Policy

6.1 We are committed to protecting user data in accordance with the laws and regulations of the Saudi Ministry of Commerce.

6.2 Advanced security protocols are implemented to safeguard user personal data.

6.3 Users have the right to request access to, correct, or delete their personal data by contacting the app's support team.

7. Intellectual Property

7.1 All content within the app (texts, images, logos, software) is exclusively owned by the "Ihala" application and is protected under intellectual property laws.

7.2 Copying or redistributing any part of the app without prior written consent from the app administration is prohibited.

8. Third-Party Links

8.1 The app may contain links to websites or services provided by third parties.

8.2 We are not responsible for the content or policies of external websites linked to the app.

9. Limitation of Liability

9.1 The "Ihala" app is not liable for any direct or indirect damages resulting from the use or inability to use the app.

9.2 The app does not guarantee the accuracy or reliability of its content or the services provided.

10. Amendments to Terms

10.1 The app administration reserves the right to amend or update these terms at any time. Users will be notified of any changes, and continued use of the app after the updates implies acceptance of the new terms.

11. Governing Laws

11.1 These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from them will be resolved in the competent courts within the Kingdom.

12. Contact Us

If you have any inquiries regarding these terms or the app's services, please contact us via email:
support@ihala.com